When most people think of a work from home job, they automatically think of writing jobs or something along this line. However, there are tons of jobs that have been added to the freelance market for those who are searching for such opportunities. The reason being is that companies are finding they can get more responsible employees, not have to be benefits to these employees and there are more than enough employees to find in the event that someone moves onto a new position or a new business. One of the careers out there that is not the typical work at home job that many people do not consider is that of a customer service representative.
What an at Home Customer Service Representative Does
Those who become customer service representatives are going to be taking care of consumers for a company. There are several companies that freelance out to the various people out there who do work from home. These people will be responsible for ensuring consumers are happy with their purchase or happy with service they are getting. If there are ever any problems, most customer service representatives will be responsible for taking care of these problems and keeping the customer with the company. There are several companies who hire people to do this, they range from Internet and telephone companies, to companies that produce tangible products for consumers to utilize.
What is Needed to be a Customer Service Representative
In order to be a customer service representative, most companies will require:
– A stable and reliable Internet connection
– A home phone line that is not going to interfere with the use of Internet, and for the most part people will want to have a phone line that has free long distance and unlimited minutes to use
– A headset to answer calls
– A quiet place to get the work done
Those who do go this route are going to find there are certain hours in which they will have to work. Thus, this does have the potential of being a job that is full time and completed from home. Most companies will provide training as to what they are doing and how to resolve conflicts should these arise.
Is this Work from Home Job for You?
Knowing whether this is the job for your not depends greatly upon the skills that you have and whether you have the aptitude to do this job. For example, those who excel at this career are usually people orientated types of people, they have the desire to help people and are excellent at managing their time and stressful situations. There are no sales that are involved with this for the most part, however, there can be times in which dealing with consumers can be hard to handle especially in the instance of a dissatisfied customer.
Overall, this makes a great work from home career that people can do and be successful at if they devote their time to doing this. The income potential ranges depending on how many hours are worked. However, for the most part people are able to earn at least a part time income from doing this.